Privacy policy

Last updated: October 24, 2025

1. Introduction

Eli5a (“we”, “our”, or “us”) operates the website eli5a.com, a platform designed to simplify and analyze scientific research through artificial intelligence. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

By accessing or using Eli5a, you agree to the terms of this Privacy Policy.

2. Data We Collect

We collect information you provide directly and indirectly when you use the platform.

Information you provide:

  • Name, email address, and other onboarding details you choose to share.

  • Prompts, text, or content you input into our platform.

Information we collect automatically:

  • Technical information such as IP address, device type, and browser metadata used for security and system stability.

  • Service logs capturing your interactions with the platform.

We do not use cookies or tracking pixels.

3. Purpose of Data Collection

We use collected data for:

  • Operating and maintaining the Eli5a platform.

  • Improving our models and platform performance.

  • Personalizing user experience and tailoring recommendations.

  • Managing subscriptions, billing, and user authentication.

  • Sending email notifications, newsletters, or updates (via Resend).

Your input data may be reviewed in aggregate to improve Eli5a’s safety and accuracy, but it is never sold or shared with third parties.

4. Data Retention

Prompts and logs are stored securely in Lovable CRM and linked Supabase databases. We retain them only as long as necessary to operate and improve the platform.
When you close your account, we delete or anonymize your data within a reasonable timeframe, unless we are required by law to retain it.

5. Third-Party Services

Eli5a uses third-party providers to deliver and support core features. Each service processes limited user data under its own privacy terms:

  • OpenAI – for AI processing of your inputs.

  • Google Cloud Console – for authentication and hosting.

  • Stripe – for payment processing.

  • Resend – for email communication.

  • Lovable CRM – for secure data storage and user management.

  • Squarespace – for website hosting and infrastructure.

These providers are bound by their own privacy policies and comply with global standards such as GDPR and Swiss data protection law.

6. Data Sharing and Transfers

We do not sell, rent, or trade personal information.
We may share data only when:

  • Required by law or legal request.

  • Necessary to protect our rights or comply with Swiss or international regulations.

All data transfers outside Switzerland or the EU follow GDPR-compliant safeguards.

7. Your Rights

If you are located in the EU or Switzerland, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to processing or withdraw consent at any time.

  • Request data portability.

To exercise your rights, contact us at team@eli5a.com.

8. Data Security

We implement industry-standard encryption, secure authentication, and access control to protect your data.
However, no online system is completely secure, and we cannot guarantee absolute protection against breaches or unauthorized access.

9. Children’s Privacy

Eli5a is intended for users aged 16 and older. We do not knowingly collect personal information from anyone under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Updates will be posted on this page with a revised “Last updated” date.

11. Contact

For privacy inquiries, please contact:
Email: team@eli5a.com
Jurisdiction: Switzerland